Shipping & Returns

Find out more about shipping and returns

Shipping

At the moment we offer two shipping methods:

  • Free shipping 5-9 days
  • Priority shipping 2-4 days

Returns

You can return your order for any reason within 30 days of the shipping date. You can also return the book if you received it as a gift.

Books can only be returned if they are in the same condition as when you received them. They can be unwrapped and opened, but cannot be drawn into. All the pages have to be untouched.

Here’s how to return an order:

 

  1. Please email info@ourlovechallenges.com (subject line: RMA) to obtain a Return Authorization Number within 30 days of placing the order.
  2. Place the products inside a box and mail it the following address: ShipMonk, 400 Hillsboro Technology Drive, Deerfield Beach, FL 33441. Return shipping will not be refunded.
  3. Write the Return Authorization Number clearly and visibly on the outside of your returned package. Returns that do not have a RMA written on the outside of the package will not be opened and will be returned to sender (at sender’s expense).
  4. Purchases that meet the above return policy guidelines will be refunded back to the original method of payment.
  5. Purchases received outside of the Return Policy Guidelines will not be mailed back and will not be refunded.